fI
fiona I

1 reviews | Active since Jul 2015

15 Feb 2018, 06:35

awesome customer service

good day , you know we generally use hello peter when things are bad at a store etc, however I have had a great experience yesterday at pick and pay rooihuiskraal , the cashier Irene ****ulone and her packer (not sure of name ) was happy and smiling I left the store with a huge smile yesterday which was awesome and please recognize those 2ladies , they can teach some of the older staff at that branch about customer service, also just a mention theres a tall black male he is a packer there , he is always humble and respectful not sure of name but there isn't much black males there, he is very tall I hope he can get recognized for his great attitude to making my experience there every time awesome :) will load a compliment when I get his name hopefully the management knows who im referring and he gets promoted to a cashier or something more than a packer , thank u again to these 3 staff members , was at the store between 5.38pm when I cashed out last night .please recognize them you'll need more staff like that , I hope they atlease know about this compliment and are at the least told about it.

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Feb 2018, 09:02
Official

Good day Fiona,

Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.

We would like to thank you for your valued feedback, kindly be advised that this has been sent through to management.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas