MM
Maria M
1 reviews | Active since Apr 2019
01 Feb 2020, 12:41
Aweful service
Cosmo city shopping center ext 6.A till operator insulted me when I went to do cashback.i stood on a long que and wen I got to her she didn't greet me.i greeted her and asked for a cash back.she said with anger."ai ai ai."did you ask me first if I have the money?ai this people..she is not even here to buy.."I don't have money Sisi try someone else...I her name and she Lougheed and said I am mpho.of Wich I dnt blv it's her name.apregnant humble lady on the cigarette till was able to give me cash back.so I asked for the manager and told her
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Replies (1)Pick n Pay's replyOfficial
06 Feb 2020, 15:29Good day Maria,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply06 Feb 2020, 15:29
Official
Good day Maria,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
