CD
Caron D

1 reviews | Active since Sept 2015

26 Sept 2015, 12:58

awaiting phone

july the 24th me and my mom went to pick n pay hyper in wilkoppies I then bought myself a sinotec 8inch tablet there within the forth day the tablet had a crack on I left it at home since I was at work an then wen I wanted to use the tablet the touch didn't want to work since I feel it hasn't evens been a week yet I then took the tablet back I was then informed that im suppose to pay R600 for it after I then went to the store to inquire why the gentleman says I have to pay R600 he then phoned the sinotec head office and they said they would respond back with in some time I have now been waiting two months for my tablet according to my knowledge the item is supposed to be replaced within that 7days I would have understood if it was mayb one month and I took it back but it happened within that 4days

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Sept 2015, 11:03
Official
Hello SkylerStefan,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***