Avoid Pick 'n Pay online shopping - unprofessional
This is the first time that I have ordered via Pick 'n Pay online shopping and it may be my last. I asked for all items to be put into bags. Order arrives with NO BAGS, Plus to add insult to injury, I WAS CHARGED FOR THEM!!!!! I am so disappointed and VERY VERY ANGRY
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Replies (2)
Pick n Pay's replyOfficial
22 Nov 2019, 14:55Good day Beverley ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our Online Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our Online Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply22 Nov 2019, 14:55
Official
Good day Beverley ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our Online Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our Online Management Team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
's updateReviewer Update
22 Nov 2019, 18:39A standard apology does not suffice, plus I forgot to mention, I ordered the YOU magazine, and what do I get - last weeks issue
's update22 Nov 2019, 18:39
Reviewer Update
A standard apology does not suffice, plus I forgot to mention, I ordered the YOU magazine, and what do I get - last weeks issue