Avoid pick n pay online!

Ordered online, only to be told 1st slot for delivery is 2 weeks later. Then selected that i will collect at the flagship Northgate store, selected a slot to collect.

When i arrived , 1st greated with no online collection signs whatsoever.

Went to info where the lady was so busy palying on her phone she disnt have time to look at me, just shrugung and saying “ receiving”

Went to store manger who 1st told me he is store and my problem is online and that its a different division ao not his problem, but he too told me go to receiving.

Drove around the whole northgate to find a dirty receiving, again mo signs.

There i found a young girl unpacking crates and another young guy sitting smoking. Eventually figured out those crates where all the online orders, all staning in the sun. Found my order and was shown around 12 crates, some with ine item in them. All my persihable items melted in the sun. Was handed liquid butter, bended soft chocolates. Again told “sir, we just pack!” Take it up with online.

Now over 24 hours after loding complaint on twitter ( as pnp online doesnt awnser phones) still no response apart from twitter asking for my number a day ago and still nothing!

That receiving was filtyhy! And dodgey! Is this your superb online service pick n pay!

And seriously over 2 weeks to deliver!

And not awnsering phones?