Attitude of the staff member

On Sunday 12/04/2015 at 15:51, we went to Rustenburg BP garage for a fuel and after that we (my family) used the Pick n' Pay Express Waterfall Park to buy some snacks. It was so full in there.<br> When it was my turn to pay after waiting for +/-20 mins on the queue, I was told by the till that they only accept cash only. I asked them 1 simple question\ why don't you put the notice for the people to read and not wait to be told after waiting long queue"<br> The answer to the question was: \""it was the network\"" the teller further said if my cell phone losses its network what my I going to do. I told him that we expect the service as long as the doors are opened.<br> He rose his voice arrogantly and with attitude he called for next on queue...the woman who was behind us even intervene and told the gentlemen that he must learn to speak to the customers. I asked for the manager and he told me that he is the manager and he does not care I can report him to the head office. I then asked for his name"