atrocious service

My fiance? and I with our three month old baby visited pick 'n pay this evening 4th November 2015 around 20:15.<br> No one at service counters to help us, we rang the bell that was there, to no response, in the bakery area. So we asked a woman in pick 'n pay clothing if someone could help us, her immediate response was did we ring the bell, which we did and her response was then and I quote \I don't think there is anyone here"<br> Eventually someone arrived. Served us and we made our way to the check out"