At Pick n Pay you get the worst service or none!

My wife ordered Pick n Pay asap yesterday (2025.06.07) The app said delivery time would be at 18h00, then it changed to19H00. And then when she checked out successfully, the delivery time changed to the next day at 8H00 then it changed to 9H00! Eventually while we were in church 9H45 the call came that the delivery is there. We sent a SMS that we will be home in 15 minutes. But Pick n Pay cancelled the order. So later today we placed a order again... Order was accepted/received at 14h00. Now the delivery time is 10H00 tomorrow! She will be at work ! So we called the Pick n Pay Worcester Mountain Mill Mall numerous times!! No answer at all. So I called the customer care line. Needless to say, I held on for a long time but could not speak to someone. This is pathetic service! This is why you are losing customers by the hundreds... bad service. Go and learn something from Checkers about service.