pvdm
portia van der merwe
1 reviews | Active since May 2016
21 Jul 2024, 14:18
ASAP time delay.
How is it Pick n Pay ASAP when u place an order at 1pm but delivery keeps changing from 2pm to 2:30 pm to 3pm. The reason was to get the goods ASAP. Now if I have to wait for more than an hour what do we call that. I may as well drive to Pick n Pay. Been having so many challenges with asap 😩 I can't deal if items aren't missing when delivered its the delivery time.
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Pick n Pay's replyOfficial
21 Jul 2024, 15:48Hi Portia,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply21 Jul 2024, 15:48
Official
Hi Portia,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologizes for the poor online shopping experience.
Our average delivery times vary between 1 - 4 hours under normal circumstances, however at times, especially peak hours or due to large orders, deliveries sometimes take a little longer.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,