Asap sucks

I had stopped using PicknPay Asap because there are always issues. On the 26th i placed an order they place the holding fee. And eventually the price of the order was less than the holding. I am still waiting for my money to be send back to my account, called them and was advised to check with my bank if maybe it not pending. Nothing on the bank. Yesterday i placed toiletries order for my son who was leaving. The order was meant to be delivered at 8 it changed to 8:30 and then get a delay notification. At 9 driver is out. And then arrived. I tell my kids to go and collect. Just few minutes get message order cancelled. Your driver did not even wait 5 minutes or call me. Now i have to wait for the refund. 7 days for the bank to finalize.