EM
Emmanuel M
1 reviews | Active since Apr 2015
15 Sept 2022, 08:16
ASAP Refund
Useless service from pick n pay ASAP , I made an order on the 1st September they delivered my stuff, on the 4th they took money for the same order again I called them , sent them screenshots of the double deduction and my bank statement, until today nothing has happened every time I call them it’s a different person with a different excuse .
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Replies (2)
Pick n Pay's replyOfficial
17 Sept 2022, 10:31Hello Emmanuel,
Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We do apologize for any inconvenience caused regarding your money that was deducted twice. Kindly note that we have escalated your query to the ASAP escalation desk. They will attend to your query at their soonest. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below. WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 Thank you so much for choosing Pick n Pay. Kind Regards, The Pick n Pay Team
Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We do apologize for any inconvenience caused regarding your money that was deducted twice. Kindly note that we have escalated your query to the ASAP escalation desk. They will attend to your query at their soonest. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below. WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 Thank you so much for choosing Pick n Pay. Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply17 Sept 2022, 10:31
Official
Hello Emmanuel,
Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We do apologize for any inconvenience caused regarding your money that was deducted twice. Kindly note that we have escalated your query to the ASAP escalation desk. They will attend to your query at their soonest. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below. WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 Thank you so much for choosing Pick n Pay. Kind Regards, The Pick n Pay Team
Thank you for reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We do apologize for any inconvenience caused regarding your money that was deducted twice. Kindly note that we have escalated your query to the ASAP escalation desk. They will attend to your query at their soonest. Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below. WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 Thank you so much for choosing Pick n Pay. Kind Regards, The Pick n Pay Team
Best regards,
EM
Emmanuel M's updateReviewer Update
21 Sept 2022, 09:35Hi , thank you for the response, I have not received any communication to confirm that they are busy with it or progress nothing as far as I know nothing is happening and my money was taken for nothing.
EM
Emmanuel M's update21 Sept 2022, 09:35
Reviewer Update
Hi , thank you for the response, I have not received any communication to confirm that they are busy with it or progress nothing as far as I know nothing is happening and my money was taken for nothing.