SM
Selebaleng M
1 reviews | Active since Sept 2022
27 Aug 2023, 12:52
ASAP - Pick&Pay
I have placed order at 08h27 on Sunday 27 August 2023 for R1395, 44c. I have not received my order and decided to cancel the order. Order no ***. The service is becoming poor and pathetically shameful. I will never recommend it to anyone. Pick and Pay, pay my money back and let part ways. I am very very disappointed
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Pick n Pay's replyOfficial
27 Aug 2023, 14:42Hello Selebaleng,
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response.
Kindly note that we have escalated your query off to our ASAP department. They will be in touch with you at their earliest convenience.
Should you wish to do a follow up, please see reference number - ***.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response.
Kindly note that we have escalated your query off to our ASAP department. They will be in touch with you at their earliest convenience.
Should you wish to do a follow up, please see reference number - ***.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply27 Aug 2023, 14:42
Official
Hello Selebaleng,
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response.
Kindly note that we have escalated your query off to our ASAP department. They will be in touch with you at their earliest convenience.
Should you wish to do a follow up, please see reference number - ***.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to Pick n Pay Customer Care team.
We do apologize for the delayed response.
Kindly note that we have escalated your query off to our ASAP department. They will be in touch with you at their earliest convenience.
Should you wish to do a follow up, please see reference number - ***.
By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store.
They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** -https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: ***or email us on: ***
Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00 Thank you for choosing Pick n Pay and we hope you have a lovely day further. Kind Regards,
The Pick and Pay Team
Best regards,