ASAP Pick n Pay Delivery

Ordering on the ASAP app might be convenient and all, but this is now the 2nd time that an order of mine is not delivered on the selected time. Had an order booked for yesterday between 14H00 - 16H00 and is is now 10H19 the next day without even communicating with me. I had to phone and ask where the order is, which by the way needs to be paid immediately. Bad Bad Service