ASAP, not really
ASAP always disappoints! Items out of stock and delivery time changed to the next day but the driver pitched up after i drove to the shops. Its really a bad joke. There is no self help and who still calls a number where no one answers. Even worse when I tried to delete my account I got a message that I have nearly 400 in my wallet! What wallet? They dont refund like checkers, they keep your money! I had nearly 300 before the last order but they took more for my wallet! A disgrace! Ive requested a payout but the form is buggy, please pay me out asap so I can delete my account.
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Pick n Pay's replyOfficial
06 Feb 2023, 13:21Hi Daniel , Thank you for getting in touch with Customer Care Team. Please accept our apologies for the inconveniences caused to you via Asap. Kindly take note that funds refunded to your wallet can be transferred to your bank account to enable you to make use of it.
Steps to follow:
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Steps to follow:
- Go to your settings and click Wallet there should be a PAYOUT VIA EFT option
- Click on this and follow all the steps and once you are done you should see a done notification.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply06 Feb 2023, 13:21
Official
Hi Daniel , Thank you for getting in touch with Customer Care Team. Please accept our apologies for the inconveniences caused to you via Asap. Kindly take note that funds refunded to your wallet can be transferred to your bank account to enable you to make use of it.
Steps to follow:
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Steps to follow:
- Go to your settings and click Wallet there should be a PAYOUT VIA EFT option
- Click on this and follow all the steps and once you are done you should see a done notification.
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,