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Thea B

1 reviews | Active since Nov 2014

09 Aug 2024, 13:45

ASAP not ASAP absolute terrible service

Placed an order on the ASAP App at 10:19 this morning and it's now 13:42 and still waiting for delivery. Every time I go into the app, the delivery time moves on by another 30 minutes. Absolutely terrible service!!! Rather using Checkers 60 Sixty. They definitely deliver on time within 60 minutes

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Thea B's update09 Aug 2024, 16:39
Reviewer Update
Hi there,
I canceled the order with your customer service department at 13:47 which was not done, and the delivery guy was at my house with the 'canceled order' at 15:30! I sent him back with the order and I demand a full refund including my tip for the driver. I placed an order with Checkers 60 sixty and they delivered within 30 minutes so there is no excuse for poor *********** service.
I missed your 1 attempt at a phone call because I was feeding my dogs.