ASAP is the worst!

Picknpay ASAP

I placed and order on Saturday, order came 3 hour later. Placed another order on Sunday yet again another order 3 hours later with a damaged item.

Today I oder again stuff and another damaged item.

Each time i ask for help my ticket gets closed , second time help get a copy email from first all day. And this consult just informs support I've been helped already and my issue is resolved even though I sent 5 images but consultant more happy to tell me each time " we're terribly sorry".

It's like the agent just closing tickets to get the work load done then to help me, no reply on Facebook and Twitter. Really the service is pathetic, how can you close my tickets but I was not even helped but more focused to repeat high call volumes in lateness then to mention nothing about my damaged/broken items!