ASAP is a ****

ASAP is such a ****

I've had 3 different awful encounters: 1. I ordered food and a lot with my last money. The entire week my order kept getting canceled and money was returned a wallet. When I called they said they have wallet issues and when I requested my money back, they said it would up to 72 hrs to reflect in my account. Mind you my groceries are finished, I have no food in my fridge, I have a child to feed. I can't go to another store coz my money is sitting in a wallet and I can't reorder because it keeps canceling.

2. I ordered from ASAP. They changed the delivery date to the next day after being available when I ordered. The next day, my order reflected as delivered when they hadn't delivered. They investigated and the money only reflected in that wallet after a couple of calls and 3 days.

3. I ordered at 17h40. Delivery says 18h30 to 19h30. At 18h20, it changed to the next day. I have guests in my house and ordered them some snacks and drinks. I couldn't get me money nor my order. They said the store I ordered from was closed at the time of order. Mind you, I'm surrounded my Pick n pays that's close late and they chose the closed one and accepted my order and couldn't fulfill

I'm deleting my APP because ASAP Pick n pay is a ****. They take your money and don't full fill.

If i could give the App 0 stars I really would.