KM
Kitso M
1 reviews | Active since Sept 2016
27 Nov 2023, 17:23
ASAP does not deliver
I made an order on the 26th of November at 14:40. I didn't get my order on the 26th and I had to call on the 27th of November and the agents kept giving me the run around that my order was delivered but it wasnt. I tweeted , emailed I did everything. No got back to me. I basically lost R400
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Pick n Pay's replyOfficial
29 Nov 2023, 16:26Hello Kitso, Thank you for reaching out to the Customer Care team.
We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards, The Pick n Pay Team
We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards, The Pick n Pay Team
Best regards,
Pick n Pay's reply29 Nov 2023, 16:26
Official
Hello Kitso, Thank you for reaching out to the Customer Care team.
We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards, The Pick n Pay Team
We do apologize for the delayed response. I do apologize that you have not had any feedback regarding your query yet. Kindly note that we have escalated your query to the ASAP escalation desk, they will attend to your query at their soonest and revert back to you. Alternatively, you are welcome to contact them directly on the details below. Call us on: ***or Email on *** Operating Times: Monday- Saturday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Thank you for allowing us the opportunity to have this resolved. Kind Regards, The Pick n Pay Team
Best regards,