Asap Beta unable to reset password or Log In

Received an invitation to use the new Beta Asap! App but right from the get-go, I could not successfully log in to the App nor reset my password. After a few days, yesterday I called customer service and after 2 7mins 3 7 secs, I was still further from a resolution than before except now I cannot order using the App. PnP doing the l o r d 's work for their competition 😂

The part that b l o w s my mind is the same password I use on the old App doesn't work on the Beta App 🤯

1. The contact center agent didn't understand the query i.e inability to log in or reset password on App. I sent them screenshots and a video. 2. I followed every step of t r o u b l es h o o t i n g incl using mobile data only. 3. The issue was not resolved at all. 4. Generally PnP Asap's service, offerings, tech doesn't compare to Checkers Sixty60, Spar 2U or Woolies Dash. Asap/PnP is fast on track to becoming obsolete 😬

Makes sense why so many stores have closed down countrywide. With such exceptional technological advancements, I don't get why something as simple as logging in or resetting a password is so seemingly impossible. I'm sure such overall bad service is not what Raymond Ackerman envisioned what he founded PnP 😔