SD
Steve D

1 reviews | Active since Dec 2018

04 Feb 2022, 17:04

ASAP app se-push

ASAP app they use is uselles. Doesn't allow you to make replacement on orders, constantly gives an error. Ended up with orders less than the delivery fee. Save yourself money and time, go use checkers Sixty60

0
Replies (1)
Pick n Pay
Pick n Pay's reply08 Feb 2022, 12:13
Official
Hi Steve, 
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience via the Asap App.
We are busy addressing this complaint with the Asap Management Team who will be in touch with you.
Please refer to this reference number :  ***  should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal

Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

 

Best regards,