ASAP APP IS NONSENSE

Consumers should stick to Checkers60 & Woolies Dash, This Pick n Pay ASAP app is pure nonsense. My first purchase was on 26 April 2022 each and every time i order a vegetable is always in a bad condition. One time they sent me a wooden floor cleaner that was almost empty i could see that it was like this from the store, i complained and i was refunded, next up i bought Spinach & Mixed Leaf Salad all of these were terrible i complained even sent pictures i receiced no response, i then bought ice cream literally all of it was melted. the last 2 instances i made ive been buying the same item and twice they are saying its out of stock, why cant they jus remove it?!!!! again today i was buying the same thing and the order goes through, you get debited only for them to tell you that its out of stock and they will credit your wallet, Im busy calling their customer care line to have this order cancelled an im not getting a response. Now im forced to buy a item worth R40 and pay another R35 for delivery which is obscured while the item that i actually wanted is out of stock. getting your money credited to your bank is also another mission that takes 7-10 working days to clear for something that they could have just removed on their site.I'm uninstalling this stupid thing of theirs.

i finally got hold of the call centre, spoke a manager Nicolle and honestly, everyone should stick to their woolies & Checkers