DW
David W

1 reviews | Active since Jul 2018

07 Jul 2018, 21:08

ARROGANT WORKER AT PICK n PAY CONTAINER SHOP

Just been ****ed off by an ugly, dark and slender man at the Pick n Pay Container Shop at Protea Glen Extension. WHAT A BAD AND UNCARING SERVICE OFFERING, TO CAP IT ALL, WITH AN ARROGANT ATTITUDE AND STINKING BEHAVIOUR. THIS UNPROFESSIONAL WORKER, I WONDER WHERE HE GOT TRAINED TO WORK AT A POPULAR BRAND SUCH AS PnP. ARROGANTLY REFUSED, WITHOUT ANY SHAME, TO GIVE ME MY PREFERED KIND OF FOOD STUFF AT THE BUTCHERY SECTION INSTEAD CHOOSING WGAG HE PREFERRED FOR ME. WHO WAS GOING TO PAY EINTLIK?

I HOPE THIS GUY KNOWS WHAT HIS ARROGANCE IS DOING TO THAT PICK n PAY CONTAINER SHOP.

THE LESSER HE INTERACTS WITH CUSTOMERS THE BETTER FOR THAT GREAT BRAND. OTHERWISE THE FRANCHISEE OR MR. ACKERMAN MUST DO SOMETHING ABOUT THOSE WHO NEGATIVELY AFFECT HIS BRAND.

0
Replies (2)
Pick n Pay
Pick n Pay's reply09 Jul 2018, 09:33
Official

Good day David Webster,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Thabisile Macuacua

DW
David W's update09 Jul 2018, 10:29
Reviewer Update
Your response is greatly appreciated. However it is insufficient and unsatisfactory. To say you are addressing the matter with your management cannot be adequate as i specifically raised a complaint about your employee and not management. If you treat this complaint seriously, you then need to nip it in the bud. I am ready to be part of any process you will set up to deal with the specific incident. I will await your advise.