KT
Kgomotso T
1 reviews | Active since Sept 2014
29 Mar 2019, 14:17
Arg
It clearly shows how you don't take your customers serious. I laid a complain about the bad customer service I experienced at PnP in Garankuwa. The store tried to call me a several times and finally got hold of me, I explained how badly I was treated by some of their cashiers and the lady calling me said she will call me back until today I'm still waiting for Jesus to come maybe by then they will give me a call and give me feedback.
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Pick n Pay's replyOfficial
02 Apr 2019, 16:11Good day Kgomotso,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number for this escalation is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number for this escalation is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,
Pick n Pay's reply02 Apr 2019, 16:11
Official
Good day Kgomotso,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number for this escalation is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number for this escalation is *** We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Best regards,