JE
Juandre E
1 reviews | Active since Feb 2012
02 Feb 2022, 10:24
Aramex lost parcel - refusing to give feedback on parcel
I dropped off a parcel for delivery on 12 January that has still not been delivered. Since then I have spoken to multiple agents via their online chat, with no results. They refuse to answer my emails or find a solution to this problem. I'm not getting an answer out of Aramex, Pick n Pay needs to seriously reconsider this partnership with them. Worst delivery service, your tracking number means nothing, since they can't even find the parcel.
Helpful (0)
Replies (1)0
Replies (1)JE
Juandre E's updateReviewer Update
07 Feb 2022, 08:57Well they finally got back to me, but they can't find the parcel. And the best they can do is say sorry, but it's gone. It's ridiculous how you pay for a service, it doesn't get delivered and you lose both the money paid for the service as well as the parcel you sent. With no consequences or responsibility taken by Aramex or Pick n Pay.
JE
Juandre E's update07 Feb 2022, 08:57
Reviewer Update
Well they finally got back to me, but they can't find the parcel. And the best they can do is say sorry, but it's gone. It's ridiculous how you pay for a service, it doesn't get delivered and you lose both the money paid for the service as well as the parcel you sent. With no consequences or responsibility taken by Aramex or Pick n Pay.