1 reviews | Active since Jan 2011
Apples with mould!!!!
I am a regular customer of Pick n pay, and was mortified when I purchased apples only to find a large amount of mould of them. This was very disgusting. The next day, I immediately had to take time off, and make a special trip to return the item, also wasting my time to get this sorted out. When I returned the goods, all I got was a one liner apology and a refund. Pick n Pay should value its customers more, and take proper accountability for issues like this.<br> <br> Customer should also check that the items being advertised is the same that they are being charged for. For example, the cashew nuts were advertised for R69.99, however I was charged R79.99 for this, luckily I picked this up on the spot. There were previous occasions where I also noticed discrepancies.
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Best regards,
