1 reviews | Active since Jun 2012
Appauling customer service
<p>A friend and I I recently(Sunday morning) visited KC branch and purchased their chiobatta bread which was on special(4 for R10). amongst other items When I got to the checkout a teller Natasha said that she needed a barcode for the items and asked me to fetch it. Why should I fetch a barcode. Why couldn't she ask one of the packers like any good customer service rep would? Please train your staff properly. There are tons of experienced tellers looking for work. Appauling service really!</p>
Good day Sasja,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Sasja,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas