PV
Phumla V
1 reviews | Active since Jun 2019
27 Jan 2020, 13:43
Appalling Service at Pick n Pay Chili Lane
The lack of customer service at Pick n Pay is really appalling. I bought a bowl of tripe and rolls for lunch, when i got to the office and opened the take away bowl the office reeked of burnt meat... it was worse when i tasted it. It is inedible!!! When i called the store to report it the guy who answered the phone literally told me there is nothing they can do about it! i am so livid!
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Replies (1)Pick n Pay's replyOfficial
27 Jan 2020, 17:53 Good day Phumla Vakalisa, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
Pick n Pay's reply27 Jan 2020, 17:53
Official
Good day Phumla Vakalisa, Thank you for taking the time to address your concerns with us. Please accept our apologies for the poor product quality. We are addressing your concerns with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, The Pick n Pay Team
