KM
Khwezi M

1 reviews | Active since Aug 2017

16 Nov 2019, 19:10

Appalling service at circle center

Appalling service from Pick n Pay Table view circle center. I went to the liquor store I was extremely disappointed at the service rendered by the lady 'Anelisa' she was unreasonably rude I am not even sure if it's her real name as she was not even wearing a name tag. This is not the 1st time this has occurred, I am a black man, US black people are taken for granted by the black workers of this particular Pick N Pay Branch. I do not understand why they would think they are doing a favor by serving us, she even went as far as Saying she is doing a favor for us to even serve us, I mean why is she there? She further made comments of what I wore Like seriously just by questioning the service I was now under scrutiny by a fashion police.

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Nov 2019, 13:34
Official
Good day Khwezi, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team