GA
Gloria A

1 reviews | Active since Dec 2015

19 Dec 2015, 14:22

appalling service!

Once again i come away from PnP Goodwood feeling gutted and disappointed! I went to buy a 1.8kg tin of Nido and there wasn't any on the shelves<br> I then proceeded to ask McDonald if he could get someone to check if there was any in stock, he asked me if I had checked the shelves and I said yes, he then said he was going to check and walked away! His whole attitude and demeanour was one of arrogance and annoyance, he was clearly not impressed at being asked for assistance!<br> I followed him but he managed to disappear from sight, I then saw another staff member and explained that I did not know where McDonald seemed to have gone and if someone could assist me, while talking to this gentleman McDonald reappeared with several tins of the milk, he saw me talking to the other gentlemen and said \is she asking everyone for help!!"I told him that I did not know where he had gone and he started shouting at me saying he told me he was fetching the milk! I told him that I was going to report him and he told me to go ahead and report him! Clearly there is no fear of repercussion! I am so sick and tired of the terrible attitude of the staff at this branch"

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Replies (1)
Pick n Pay
Pick n Pay's reply21 Dec 2015, 09:27
Official
Hello Gloria1 ,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,