Appalling behaviour by cashier

On the 21 January i was met by a very rude and nonchalant cashier by the name if portia ngwenya.At pick and pay hypermarket in Maponya.

As i was making a purchase she scanned the stuff which was bought, i was still busy taking out my smart shopper and ask her if she is done she nonchalantly said yes and i informed her how because i was still about to produce my smart shopper, to my shock her response was i ddnt tell her that im taking out a smart shopper. I informed her she ddnt even ask, she ddnt even appologize and just ignored me and called the next customer. I informed her that she was rude and a remark of her rudeness was made towards her due to her nonchalant behavior which she provoked to us, she then proceeded to state that she does not care and made a remark that we must beat her up she doesnt care. She threatened to beat my elderly mother that i was with as she called her up to be beaten. I just informed her that i will be reporting her she did not show any remorse or care in the world as we walked out she kept on making remarks, which were not heard.

If she really feels she cannot deal with customers she should be moved from the till and go work at the back because her behavior was really appalling.

The only thing she could have done was appologise and leave it at that, but she wanted to be a bigger person and pull up a show. She should go for more training on customer service.