1 reviews | Active since May 2011
APPALLING ATTITUDE
My colleagues and i came to the store to buy lunch as usual & so i decided to buy 2 doughnut, 1 creme, 1 custard. While on the queue i realized that the creme doughnut had been priced wrong, 2 items instead of 1. So i quickly left the queue to go rectify the mistake & rushed back. As i got to the queue my colleagues were just rounding up paying so i put my things there to pay since i was right there on the queue with them & this lady refused to till my stuff. <br> <br> I explained to her that i was right there on the queue with them & had left to go fix the price, that she honestly did not expect me to go start the line that was already full by the time i got back! & she still refused to help me! Mind you it was just the 2 items, the time we spent there trying to convince each other that i was on the queue she could have helped me & saved everybody the time & the headache. So i asked her to call the manager & she out-rightly said \there is the office! Go call her yourself!"<br> <br> Yes she claims she did not see me on the queue but its in the way she spoke to me!! With all the attitude in the world!! Her customer skills are non-existent"
Please accept our sincere apologies for this unacceptable behavior by one of our staff members.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Best regards,
Please accept our sincere apologies for this unacceptable behavior by one of our staff members.
I have escalated this matter to our Northern Regional office for their attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Best regards,
