Another Bad Experience at Pick n Pay Waterfall KZN

Another bad experience at this store : this evening there was some computer problem and queues were long with very slow movement. No effort from the Manager standing right there or cashiers to apologise and explain to loyal customers in queues what the problem was - total chaos ! Looked for Organics Shampoo in the toiletry section and nothing .......... only Organics conditioners but no shampoo - in fact very few shampoos in the shampoo section and mostly conditioners. Spoke to the Manager and he said he would find out - I suggested that he take my name and phone number but he was clearly not interested and did not !