Another bad experience as Pick n Pay after years of not shopping there.

For years not been buying at Pick n Pay because of my bad experiences. I decided to go because my colleague mentioned that Pick n Pay has been the most affordable store for their church as they help people in need with groceries. My main reason of going there was because of their vegetable combo that I saw on the newspaper and when I got there the was only two kind of vegetables out of the five they say is part of the combo. This trip is completely opposite to where I stay but I took time to travel to the store, therefore I took the opportunity to look around for what is on special. And I came across pick and pay 2kg braai packs for R100 and I took it, but only later when I got home I realized that I was not charged the special price but two different prices for the same size of braai pack which amount to more than the special price. Therefore I thought the is no way I will be driving back as it's not in my route home or to work.

When I got to work the next day I looked on the internet for the nearest store and it was Pick n Pay in Centurion mall. After work fortunately I managed to get a lift from the office driver who was also going to the mall and coming back to the office. As I walked in the store I approached two man one was white and the other was Indian working for Pick n pay and asked for the costumer counter and they pointed where it was. I walked to the area and and the was no one and to my surprise the person that is to about to give me service is the same guy that directed me to the counter. My question is why didn't he ask me what was my enquery after I asked about the counter, is it because I'm black and I don't have to be assisted like any other race and I should walk for to get a yea or no answer?

And he didn't even help me and told me on how the systems don't correspond. I need to go back to the same Pick n Pay I bought the goods. I explained to him it's not my route hence I came to the one that is "closer" which is completely not.