TP
Trey P

1 reviews | Active since Jan 2015

26 May 2017, 20:55

Annoyed

<p>I emailed a complaint directly to your store advising that found white bone like object ( that what think it was) in sausage i bought from your deli prepacked sausage as this was for afternoon lunch.</p> <p> </p> <p>Biting into that was not plesant and glad my son didnt get that piece sausage been a while since i went into your store and today i went in because your specials.</p> <p> </p> <p>I was having a talk with one of you lovely staff members for life me dont remember her name but she is a sweetheart and should get a raise as she was packing my things up and looking for trolley.</p> <p> </p> <p>Your manager joseph she called and he just brushed me off and handed me some reduced choc box and just said sorry and sell by date not reached....sigh..and continued his conversation with a girl.</p> <p> </p> <p>Again its frustrating that i have email you guys about level service and merchandise.</p> <p> </p> <p>Please before you grind sausage check for bone or however you do it because it could be serious problem for next person or child just think about that.....</p> <p> </p> <p>Again thank your taking time to read this and please do that this seriously......</p> <p> </p> <p>Regards</p> <p>T</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply27 May 2017, 10:16
Official

Good day Trey,

Thank you for taking the time to address your concerns with us.

Please accept our apologies for the poor product quality.

We are addressing your concerns with our Corporate Brands Team. An email will be sent to you from our team requesting more information.

Kindly respond to the email with necessary information to enable our team to investigate further.

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Thabisile Macuacua

Best regards,