1 reviews | Active since Sept 2018
Annoyed
Good Day I am very dissapppointed in the customer care picknpay prides itself on as my experience is very different and dissappointing given their anaolgy of the four legs of the table I have been waiting 6 months for electronic issue to be sorted I have personally gone to the store in muizenberg about 20 times if not more to get feedback. I have spoken to seven different people and everytime they ask my vcell number but do not call me back I am so tired of this bad service i am yet to get another call and go through the same information with no solution I appeal for someone of Management to step in Im at the point where i want to take my issue to the Ombudsman My name Gerry Gordon my number ********** 511
Good day Gerry,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
As per our telephonic discussion, your complaint has been escalated to our regional team for further assistance. Your reference number is ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Should you need any further assistance please do not hesitate to contact us on the below numbers provided.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Vanitha Venketas
PnP Customer Care Consultant
Best regards,
Good day Gerry,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
As per our telephonic discussion, your complaint has been escalated to our regional team for further assistance. Your reference number is ***.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Should you need any further assistance please do not hesitate to contact us on the below numbers provided.
Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00
Our Contact number is ***
Kind Regards,
Vanitha Venketas
PnP Customer Care Consultant
Best regards,