Animal Cards
<p>How can you send out animal cards with incorrect information on the cards ? Also some of the animal sounds on the card reader are incorect.</p>
Hi Nicole,
Thanks for choosing Pick n Pay and taking the time to address your concerns with us.
Please accept our apologies for any inconveniences caused to you. The errors have been picked up and corrected.
Please ensure that you are using the new sound card reader to listen to the cards as the old machine will not work with the new cards. Should you be using the new machine and the cards are reading incorrectly please have the machine exchanged for an new one.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Nicole,
Thanks for choosing Pick n Pay and taking the time to address your concerns with us.
Please accept our apologies for any inconveniences caused to you. The errors have been picked up and corrected.
Please ensure that you are using the new sound card reader to listen to the cards as the old machine will not work with the new cards. Should you be using the new machine and the cards are reading incorrectly please have the machine exchanged for an new one.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas