MR
Mo R
1 reviews | Active since Dec 2019
11 Apr 2023, 16:51
Angry customer
On the 7th of April 2023, I ordered some groceries via the Pick n Pay ASAP app. Iordered 3 loaves Sasko bread and I received 2 loaves expired Sasko bread and the other loaf even had moulds. My children had stale bread because I was away. What about the health repercussions??? The other one started having a cough, I hope it's not from the mould because moulds have dire chest repercussions
Do we get such bad service because we didn't come into the shop to pick fresh bread for ourselves. Stale bread to those who order online???
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Replies (1)MR
Mo R's updateReviewer Update
27 Apr 2023, 17:17I am so disappointed with ASAP Pick and Pay Decor park. I lodged a complaint and all I get is scripted responsesgroom different Customer care.
I need my issue of expired Sasko bread dealt with, with someone higher than a Customer Care consultant. Or maybe that's what you do? Giving customers who order online expired goods?
How difficult is it to find out what happened and ge back to a customer. Why do you have Supervisors and managers?
Am going to take this further if my issue is not addressed accordingly...
I need my issue of expired Sasko bread dealt with, with someone higher than a Customer Care consultant. Or maybe that's what you do? Giving customers who order online expired goods?
How difficult is it to find out what happened and ge back to a customer. Why do you have Supervisors and managers?
Am going to take this further if my issue is not addressed accordingly...
MR
Mo R's update27 Apr 2023, 17:17
Reviewer Update
I am so disappointed with ASAP Pick and Pay Decor park. I lodged a complaint and all I get is scripted responsesgroom different Customer care.
I need my issue of expired Sasko bread dealt with, with someone higher than a Customer Care consultant. Or maybe that's what you do? Giving customers who order online expired goods?
How difficult is it to find out what happened and ge back to a customer. Why do you have Supervisors and managers?
Am going to take this further if my issue is not addressed accordingly...
I need my issue of expired Sasko bread dealt with, with someone higher than a Customer Care consultant. Or maybe that's what you do? Giving customers who order online expired goods?
How difficult is it to find out what happened and ge back to a customer. Why do you have Supervisors and managers?
Am going to take this further if my issue is not addressed accordingly...