1 reviews | Active since Nov 2016
Good day Pick n pay,
I am writing this with so much anger and disappointment because I LOVE pnp and only do my shopping there. My 71 year old grandmother was told that she qualifies for credit and she can buy abed at pnp( which we all know that is not true) so now how ever helped my granny open an account took her details and she got credit for over R12 000. my question is how did she qualify and how is a pensioner that gets grant going to pay back that money. your consultants **** to her they told her that she can buy a bed and what ever she wants at pnp and pay R100 every month. Pick n pay is a big retails store, why do you do this to your loyal customers. i spoke to a manager a pnp Alberton hoping that he can assist with this but no one has responded to the email he sent to the Account queries. This is my grandmother that raised me and i will do everything in my power to protect her from ******* like you guys. i am going to post this on social media and i am sending thing to the papers as well. i wan to warn other people before the fall in to the same ****.
Good day Mamello,
Thank you for taking the time to address your concerns with us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Mamello,
Thank you for taking the time to address your concerns with us.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
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