BM
Busie M

1 reviews | Active since Oct 2011

31 Mar 2020, 23:26

Amazing Service and job welldone.

On the 12th of March 2020 I went to PNP Lynnridge Mall requested if I can order a cake, I was only taking chances cause I felt it short notice. To my surprise I was told not at all I can get the cake by Friday. It was for my Mother. I was helped by the Supervisor I forgot his name. This gentleman whenever his on duty the doughnuts tells me, they fresh and tempting I find myself buying it though I didn't come for it.

He called the guy who bakes and arranged everything told me what I must get. Come Friday I went around 11am thinking they tell me I'm late. Heee! he said it's late i'll get the cake by 16;00. by 16;00 the cake was ready beautiful. It was actually for my Moms Birthday. Cut the long story short. I just wont to thank them for the beautiful and yummy cake my Mom was happy and everyone enjoyed it. It was not too sweet but delicious. I did write a letter before n gave it to the manager but it seems it didn't go far. Thank you guys and keep up the good work.

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Replies (1)
Pick n Pay
Pick n Pay's reply08 Apr 2020, 18:13
Official
Hi, Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us. We would like to thank you for your valued feedback and for sharing your experience with us. 
 
 Kindly be advised that this has been sent through to management & the relevant store. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards,The Pick n Pay Team