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radia D
1 reviews | Active since Aug 2014
27 Jan 2016, 17:31
Amazing Service
I went to Picknpay earlier seeking a brand of milk which always seems to be out of stock. Tanya (customer service manager) assisted me by looking in the stockroom for it. She even went to other stores looking for the particular product. She later gave me feedback saying that the particular supplier is out of stock. She then asked Riaan if he had any knowledge about the product and could he offer an alternative. Riaan then gave me exactly what I was looking for in another brand that cost me less and is always available in the store. I'm grateful to you both for going the extra mile. You both displayed excellent service. Well done you've given your store a great reputation. I applaud you.
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Replies (1)Pick n Pay's replyOfficial
28 Jan 2016, 08:54Hello Radia13,
Thank you so much for acknowledging the great service you received from our Tygervalley Store :)
I am sure that when Riaan and Tanya receive this, it will inspire them to continue offering our customers a great shopping experience.
Kind regards
Wendy-Lee
Customer Care
***
Thank you so much for acknowledging the great service you received from our Tygervalley Store :)
I am sure that when Riaan and Tanya receive this, it will inspire them to continue offering our customers a great shopping experience.
Kind regards
Wendy-Lee
Customer Care
***
Pick n Pay's reply28 Jan 2016, 08:54
Official
Hello Radia13,
Thank you so much for acknowledging the great service you received from our Tygervalley Store :)
I am sure that when Riaan and Tanya receive this, it will inspire them to continue offering our customers a great shopping experience.
Kind regards
Wendy-Lee
Customer Care
***
Thank you so much for acknowledging the great service you received from our Tygervalley Store :)
I am sure that when Riaan and Tanya receive this, it will inspire them to continue offering our customers a great shopping experience.
Kind regards
Wendy-Lee
Customer Care
***
