1 reviews | Active since Aug 2014
Amazing Help
Yesterday I fell face down and hurt my body and face quite badly in Pick 'n Pay Lenasia, Trade <br> Route Mall, right at the store entrance infront of the info counter.<br> <br> The lady at the counter did not notice or failed to assist me with the fall, my husband came and helped me up and tried to assist my bleeding mouth. <br> <br> It happened at around 1pm and i continued shopping, worried to get my xmas shopping done for my kids so with pain and half dizziness i continued shopping.<br> <br> At about 1:30 i was pleasantly surprised to see the store manager Mahendra run after me, made every effort to find me once he was notified by the security guard. He took such good care of me, was very concerned if i was ok, if i needed to see a doctor and made sure i had all his details should i reuqired any help with my injuries or medical bills after seeing a doctor.<br> <br> It is so wonderful to shop at a shop that genuinely cares for their customers, other employees in the store have might not cared but the manager is absolutely wonderful and i really suggest that more employees like him are employed.<br> <br> Thank you very much to Mahendra at Trade Route Mall for being so wonderful :)<br>
Thank you for your communication about the customer service received.
We really appreciate this feedback , and hope you feel better after the bad fall.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
Thank you for your communication about the customer service received.
We really appreciate this feedback , and hope you feel better after the bad fall.
Your comments have been brought to the attention of senior management responsible.
Kindest regards
Marise Brown
Ref Number : ***
