KC
Kobus C

1 reviews | Active since Dec 2010

24 Aug 2015, 13:50

Always Waiting Ages To Pay

I have been shopping at Pick `n pay for my business for the past 3 years, after recently moving to goodwood i started shopping at your goodwood mall branch, what a dissapointment! i dread going there because i know that i will be waiting in a cue to pay for at least 15 minutes because there are only two cashiers for the whole shop!<br> i have taken photos on a Saturday at 11h30 to show that there is no cashiers to help your clients. you have lost alot of business from me due to this. to verify this you can track my purchases from my smart shopper card.<br> PLEASE sort this management out.

0
Replies (1)
Pick n Pay
Pick n Pay's reply24 Aug 2015, 14:18
Official
Hello Pitcherr,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***