JM
Joami M

1 reviews | Active since Mar 2017

20 May 2017, 16:28

Always out of stock

<p>Pick n pay in Malvern queensburgh in Durban is always out of stock. When you ask the staff when are you getting this, they just say that they don't know, in a very unfriendly manner. I've been asking for hot chocolate for 3 weeks now and they are still out of stock. Obviously it's not the only time that this has happened. </p>

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Replies (1)
Pick n Pay
Pick n Pay's reply20 May 2017, 16:53
Official

Good day Joami,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received and out of stock goods.

We view this incident in a very serious light and have escalated this to our management team for further assistance.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas