IN
Itsme N

1 reviews | Active since Jul 2013

19 Feb 2015, 12:12

Always call Ronald

I have been meaning to write this compliment for the longest time. I visit PnP Irene Mall often. And often I don't finding what I am looking for or I just need advice on a product. I am not sure what Ronald's role is there, but they are forever calling him to assist or telling me to go ask Ronald. Once myself and three other staff were in search of phyllo pastry and couldn't find it. Eventually one said I must go ask Ronald to look in the back. Ronald walked straight to the fridge and found it right there in front of our eyes. Everyone else kept referring me to the fish fridge, the other one said PnP doesn't sell phyllo etc. But Ronald to the rescue. He is everywhere, one minute packing bags, the next running up and down. A really valuable person to have in your business.

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Feb 2015, 12:44
Official
Hello CN20,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards
Marise Brown
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