almost 3 months and no delivery, pick and pay online

Item: Pick n Pay
Rating: 1
Author: chrisdemos C

pick and pay online. shocking. i have an order waiting delivery from 3 dec 2018 and one from 4 feb 2019. i have called the call centre 5 times and they always say they will speak to a manager and cll me back. like that is going to happen. very dissapointed and out of pocket. useless service

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Replies (1)

Pick n Pay's replyOfficial

25 Feb 2019, 12:01

Good day Chris,

Thank you for choosing Pick n Pay & taking the time to write to us.

Please accept our apologies for the delay in response and any inconveniences caused to you.

We have tried calling you on *** however your phone goes to voicemail therefore a message was left for you.

Please email our Online Team your order number to enable them to do a follow up on your order for you.(*** )

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Pick n Pay Team

Pick n Pay's reply25 Feb 2019, 12:01

Official