1 reviews | Active since Mar 2009

25 Nov 2016, 12:18

Allow me to print

<p>Yesterday (24 November 2016) I stopped at the Smart Card Kiosk like I always do and selected the vouchers I want to make use of. No printing of vouchers anymore. Whilst I do believe this is an improvement and I applaud Pick and Pay for it, there was no warning beforehand and I forgot which options I selected. Maybe until we get used to the upgrade, please consider giving shoppers an option to print a summarized list of the vouchers they selected. This will make my shopping experience so much better. I had to rely on my memory and I am sure I missed out on something.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply27 Nov 2016, 16:51
Official

Good day Schalk

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate product experience.

The kiosk does print out a summarized till slip of vouchers that you have selected, it could be that the store's kiosk had no paper or a printing error. You can also select your vouchers through our PnP Mobile app and on the mobile app it does show you your selected vouchers.

Kind Regards

Senabelo Ndlovu