ALLERGIC REACTION/****ROACHES

On the 06/10/2022 I went to Pick n Pay at Benmore center to purchase garlic rolls from the bakery section. There were ****roaches running around the food displayed as well as on the food. You could see the ****roaches running around as it was very clear and the lady behind the counter at the bakery did not seem to care. I went to the manager and reported this. My Urgency of reporting this is because my allergy count is over 300, I am deathly allergic to ****roaches and carry an epi pen around with me everywhere as I can go into anaphylactic shock and only have so many minutes to get medical assistance otherwise sadly will result in death. I explained this to the manager and he apologized and and went to the bakery. I then phoned head office and spoke to two lovely ladies who assisted me and told them what had happened and what I saw. Pick n Pay has put my life in danger due to the lack of hygiene and needs to seriously be practiced. what they doing to keep things clean and up to standard is not working. You cannot blame the Mall for this either because if you go to the Woolworths their staff are friendly and their store is clean and my experience at Woolworths has been great! The ladies behind the bakery at Woolworths wash the knives every time they use utensils and tell you they sorry they have to go wash this quickly before using it to serve you what you ordered. Brilliant! I now have to spend abit more on food because I trust woolworths more than what I trust Pick n Pay. You cannot put a price on your life. A week later I went back to Pick n Pay to see if they had attended the problem as no one had informed me or sent me anything as proof they fumigated etc. As I went to the bakery I saw there were still ****roaches running around the food and on the food in the bakery section. The fact that I can lose my life and die clearly is not a concern. Somone from the regional head office ( I think) only contacted me a week later to apologise and give me R200. I explained R200 for my life when you could of killed me and an apology? but there still ****roaches running around. . . . please explain and you only get back to me a week later. This is shocking! and the fact that I could die as there are still ****roaches running around just shows me the concern. I expressed this and was told they taking the R200 back and the manager of the pick n pay treated me so badly and " oh I'm here to complain again" and yes I have every right to complain when you putting my life in danger and I can die. I'm just disgusted and I've been supporting Pick n Pay for years but I cant anymore due to the lack of hygiene.