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sekwati K
1 reviews | Active since Nov 2014
26 Oct 2020, 13:18
Alcohol free
Can pick n pay liquor stores please remove all alcohol free products from the liquor section or atleast ask the suppliers to get different boxes for alcohol free and the normal alcoholic brand. Bought 4 cases of heineken only to find that its alcohol free. Alcohol free products should be sold in the main store
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Pick n Pay's replyOfficial
27 Oct 2020, 13:59Good day Sekwati, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you.
We appreciate your feedback and suggestions. Currently non alcoholic drinks are kept in both the our grocery store & liquor store as some of our customers prefer to purchase these products in a single shop for their catering needs instead of going to different stores.
We will have a chat with our team to separate alcholic & non-alcholic drinks to avoid confusion. Please feel free to have a chat with the store manager on your next visit to share your thoughts/ views with him. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
We appreciate your feedback and suggestions. Currently non alcoholic drinks are kept in both the our grocery store & liquor store as some of our customers prefer to purchase these products in a single shop for their catering needs instead of going to different stores.
We will have a chat with our team to separate alcholic & non-alcholic drinks to avoid confusion. Please feel free to have a chat with the store manager on your next visit to share your thoughts/ views with him. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply27 Oct 2020, 13:59
Official
Good day Sekwati, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you.
We appreciate your feedback and suggestions. Currently non alcoholic drinks are kept in both the our grocery store & liquor store as some of our customers prefer to purchase these products in a single shop for their catering needs instead of going to different stores.
We will have a chat with our team to separate alcholic & non-alcholic drinks to avoid confusion. Please feel free to have a chat with the store manager on your next visit to share your thoughts/ views with him. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
We appreciate your feedback and suggestions. Currently non alcoholic drinks are kept in both the our grocery store & liquor store as some of our customers prefer to purchase these products in a single shop for their catering needs instead of going to different stores.
We will have a chat with our team to separate alcholic & non-alcholic drinks to avoid confusion. Please feel free to have a chat with the store manager on your next visit to share your thoughts/ views with him. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Best regards,