lN
lucille N

1 reviews | Active since Aug 2015

14 Sept 2015, 13:51

Again and again and again

I am so annoyed with Pick n pay on the bluff and it is not the first time. Yesterday I decided to do my weekly school and home shopping at Hillside mall. I took two Enrista coffee bags as the packs of 20's were all at barcodes showing R49.99. Now, when I shop I don't stand and match barcodes as it should not even be necessary. I see a price, I take a item. When I got to the till it scanned R80 and I insisted getting it for R49.99. The supervisor asked me to show her and so I did and I was rite, there wasn't even a price for a pack of 20 or shelve space so they just packed it by the wrong prices. The Manager then told me he wont give it to me for that price and I was laughed at as well. Truly disgusted with this store. I will much rather shop at checkers as I have never had this problem there. Not impressed

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Replies (1)
Pick n Pay
Pick n Pay's reply14 Sept 2015, 14:20
Official
Hello lucillenortje18,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***