OB
Ockert-Bosch Botha

1 reviews | Active since May 2019

27 Nov 2023, 14:25

Aftersales service PnP Ruimsig

In regards to my previous review of PnP, I did indeed receive a reply from their H/O. This reply states that the ‘Thank You’ email was forwarded to PnP Ruimsig, and that they will reply directly to me! Of course, as expected, the unhelpful, unfriendly, *********** Manager of Ruimsig PnP just ignored this directive from their H/O, as I am STILL WAITING, for his reply! WELL DONE PICK & PAY, you have once again shown that you only care to milk as much money from your customers WITHOUT providing ANY aftersales service whatsoever! I would therefore like to warn all customers of Pick & Pay Ruimsig, if you intend purchasing any product from them, please be aware of the fact that their aftersales service is NON-EXISTANT!!! “LET THE BUYER BEWARE!!!!!!”

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Replies (1)
OB
Ockert-Bosch Botha's update29 Nov 2023, 16:55
Reviewer Update
I await the response from the PnP Ruimsig store manager with great anticipation, although based on my recent experience, I truely doubt this will happen as he has already proven, he cares as little about H/O directives, as what he cares about customer service!